Privacy Policy

Suncoast Premier Insurance, doing business as Zag-Rock Design ("Zag-Rock Design," "we," "us," or "our"), respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request services, or communicate with us. Use of our website does not, by itself, constitute consent to receive marketing text messages.

We may collect names, business names, telephone numbers, email addresses, service areas, website addresses, details about requested services, correspondence, scheduling information, project materials, and billing records. We may also automatically collect IP addresses, device and browser details, pages visited, referral information, cookies, and related analytics data where the relevant tools are enabled.

We collect information that you provide through inquiry forms, appointments, phone calls, texts, emails, customer onboarding, and service delivery. We may collect technical data automatically through our website and service providers. We may also receive information from you about your business that is publicly available or otherwise lawfully provided.

We use information to respond to inquiries; prepare estimates and demonstrations; schedule appointments; design, launch, host, and support websites; deliver SEO, review-management, messaging, and related services; handle billing; provide customer service; maintain records; improve our site; protect against fraud; and meet legal obligations. We use personal information for promotional communications only as permitted by applicable law and your choices.

Zag-Rock Design may send SMS or MMS messages if you have provided the consent required for the specific type of message. Non-marketing messages may include responses to inquiries, appointments, project updates, and customer-service information. Marketing messages may include promotional offers and information about our services, but are sent only where appropriate marketing consent has been obtained.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact us at info@zagrockdesign.com or 904-332-1991. Consent to receive marketing messages is not a condition of purchase. We honor applicable requests to revoke consent.

Mobile information and opt-in data: No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers and subcontractors solely to support our messaging and customer-service operations. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with vendors who assist with website hosting, customer relationship management (including GoHighLevel), forms, communications, text-message delivery, payment processing, analytics, security, and technical support, solely as necessary to provide these functions. We may also disclose information when legally required, to protect rights or safety, or in connection with a legitimate corporate transaction, subject to applicable law. We do not sell SMS consent data.

Our website may use essential cookies and, if configured, analytics and advertising technologies. These can help operate the website, understand traffic, and assess campaigns. You can manage cookies through your browser, and we will provide additional choices when required by law. The specific cookies used depend on the tools actually enabled on our website.

We use reasonable administrative, technical, and organizational safeguards to protect the information in our care. No online system is entirely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to provide services, manage our business relationship, meet legal obligations, resolve disputes, and maintain appropriate records. Retention periods vary depending on the type and purpose of the information.

Depending on applicable law, you may request access to, correction of, or deletion of your information. You can unsubscribe from marketing emails using their unsubscribe mechanism and opt out of SMS by replying STOP. Send privacy requests to info@zagrockdesign.com. We may need to verify a request and may retain information when legally required or permitted.

Links to other websites or services may have independent privacy practices. Their policies govern their collection and use of information, not this policy.

When we provide websites, lead forms, CRM workflows, or communications systems for client businesses, we may process information on their behalf. Our clients remain responsible for their own privacy notices, consent mechanisms, and legal compliance for customer data they collect, except as otherwise provided by contract or law.

Our website and services are intended for adults and business users. We do not knowingly collect personal information directly from children under 13 through this site. Please contact us if you believe this has occurred.

We may update this policy from time to time by posting a revised version with a new effective date.

Suncoast Premier Insurance DBA Zag-Rock Design

Bradenton, FL 34212

Website: https://zagrockdesign.com

Email: info@zagrockdesign.com

Phone: 904-332-1991